Azul Sensatori Hotel, by Karisma – Vacationeeze
1-800-592-EEZE

Azul Sensatori Hotel, by Karisma

Azul Sensatori Hotel, by Karisma

Distance from hotel to South Cancun, 25 minutes. Distance from hotel to Cancun International Airport (CUN), 20 minutes.

Azul Sensatori Mexico is a true multigenerational resort where couples and families can reconnect and relax while enjoying the Karisma Gourmet Inclusive Experience featuring a la carte restaurants, spacious suites, 24 in-room service with personalized service making this a treat for all the senses. The resort is ideally located in the beautiful “Bahia Petempich” in Riviera Maya, Mexico. Just 20 minutes south of Cancun International Airport, 25 minutes south of downtown Cancun, 35 minutes north of Playa del Carmen and 30 minutes north from the Mayakoba Golf Club.

  • Rooms and Room Types
  • Amenities
  • Restaurant

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

2016 Luxury Jacuzzi Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Luxury Jacuzzi Ocean View Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Jacuzzi Junior Suite – 2 adults. Luxury Jacuzzi Walkout Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Jacuzzi Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Premium Jacuzzi Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Jacuzzi Ocean View Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Jacuzzi Swim Up Junior Suite – 2 adults. Premium Jacuzzi Swim Up Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Honeymoon Jacuzzi Ocean Front Suite – 2 adults.

• Royal Suite – 2 adults or 2 adults and 2 children.

• Royal Swim Up Suite – 2 adults or 2 adults and 2 children.

• Presidential Studio – 2 adults or 2 adults and 2 children.

• One Bedroom Presidential Suite – 2 adults or 2 adults and 2 children.

• Two Bedroom Presidential Suite – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children.

• Connecting Luxury Jacuzzi Ocean View – 6 adults or 4 adults and 2 children Suite or 3 adults and 3 children or 2 adults and 4 children.

2017 Luxury Jacuzzi Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Luxury Jacuzzi Ocean View Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Jacuzzi Junior Suite – 2 adults. Luxury Jacuzzi Walkout Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Jacuzzi Suite – 3 adults or 2 adults and 3 children or 3 adults and 1 child.

• Premium Jacuzzi Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Jacuzzi Ocean View Suite – 3 adults or 2 adults and 3 children or 3 adults and 1 child.

• Jacuzzi Swim Up Junior Suite – 2 adults. Premium Jacuzzi Swim Up Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.

• Honeymoon Jacuzzi Ocean Front Suite – 2 adults.

• Royal Suite – 2 adults or 2 adults and 2 children.

• Royal Swim Up Suite – 2 adults or 2 adults and 2 children.

• Presidential Studio – 2 adults or 2 adults and 2 children.

• One Bedroom Presidential Suite – 2 adults or 2 adults and 2 children.

• Two Bedroom Presidential Suite – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children.

• Connecting Luxury Jacuzzi Ocean View – 6 adults or 4 adults and 2 children Suite or 3 adults and 3 children or 2 adults and 4 children.

Luxury Jacuzzi Suite, (LXJ) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Azul Section.

• Bedding: 1 king bed or 2 queen beds.

Luxury Jacuzzi Oceanview Suite, (LJV) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace or balcony, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Family or Azul Section.

• Bedding: 1 king bed or 2 queen beds.

Jacuzzi Junior Suite, (JJS) Designed in contemporary Caribbean style, with dark wood accents, canopy bed. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 40 square meters (430 square feet). Located in the Adults Only Building.

• Bedding: 1 king bed. View: Garden or Ocean or Pool.

Luxury Jacuzzi Walkout Suite, (LW4) Oversized suites where guests can step right into the swim up pool. Garden and pool view.

• Located in the Azul Section.

• Bedding: 1 king bed or 2 queen beds.

Family Jacuzzi Suite, (FMJ) Oversized suites, specially designed for families with a master bedroom with a queen size bed and Jacuzzi for two, frosted glass sliding door separate this area from the living space where there is a double sofa bed plus single sofa bed. Pool and garden view. Located in the Family Section. Size: 625 square fee (58 square meters).

• View: Garden or Pool.

Premium Jacuzzi Suite, (PMJ) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Premium services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, personal concierge service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.

• Bedding: 1 king bed or 2 queen beds. View: Ocean or Pool.

Family Oceanview Jacuzzi Suite, (FJO) Designed in contemporary Caribbean style, with dark wood accents, canopy bed. Oversized suite, specially designed for families. Private queen size bed area, double sofa bed, plus single sofa bed, equipped with air conditioning, two 32″ plasma TVs, two DVD players, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Family Section.

• View: Ocean.

Jacuzzi Swim Up Junior Suite, (JOR) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity with rainforest shower head, hair dryer, double sink and vanity mirror.

• 40 square meters (430 square feet). Located in Adults Only Building.

• Bedding: 1 king bed. View: Garden or Pool.

Premium Jacuzzi Swim Up Suite, (PSU) Designed in contemporary Caribbean style, with dark wood accents. This suite features a private outdoor heated Jacuzzi, connected to a lazy river in front of the terrace. Premium Services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.

• Bedding: 1 king bed or 2 queen beds.

Honeymoon Jacuzzi Oceanfront Suite, (HJO) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Suite features an oversized 600 square foot terrace or balcony. Premium Services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Azul or Family Section.

• Bedding: 1 king bed or 2 queen beds.

Royal Suite, (RST) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Royal Services such as:

• Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge service, DVDs, microwave, cabinet with liquor dispenser and 4 bottles of premium liquor, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror.

• 50 square meters (539 square feet). Located in Premium Section.

• Bedding: 1 king bed or 2 queen beds. View: Pool/Ocean.

Royal Swim Up Suite, (RWY) Designed in contemporary Caribbean style, with dark wood accents. This suite feature a private outdoor heated Jacuzzi, connected to a lazy river in front of the terrace. Royal Services such as: Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge service, DVDs, microwave, cabinet with bottle dispenser and 4 bottles of premium liquor, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized 50 square meters (539 square feet). Located in Premium Section. Bedding: 1 king bed or 2 queen beds. View: Garden or Pool.

Presidential Studio, (SPX) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Suite features an oversized 602 square foot terrace or balcony. Premium Services such as: pre-arrival concierge services, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.

• Bedding: 1 king bed and 1 sofa bed (double).

1 Bedroom Presidential Suite, (LKI) Private living room with dining area for 4 people, fully equipped kitchen. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, wireless internet access, personal butler service, full bar, DVDs, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations, in suite chef’s private cooking dinner. Located on the 4th floor of the Premium Section. 1294 square feet (120 square meters).

• Bedding: 1 king bed or 2 queen beds. View: Pool/Ocean.

2 Bedroom Presidential Suite, (Z2P) This suite features a private living room with dining area for 6 people and fully equipped kitchen, a master bedroom suite with king size bed, plus one extra bedroom with 2 queen size beds. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, wireless internet access, personal butler service, full bar, DVDs, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations, in suite chef’s private cooking dinner. Located on the 4th floor of the Premium Section. 1942 square feet (180 square meters).

Connecting Luxury Jacuzzi Oceanview Suite, (CLZ) Designed in contemporary Caribbean style, with dark wood accents. Two oversized suites with connecting door, equipped with air conditioning. Each suite features 32″ plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony or terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Family Section.

• Bedding: 1 king bed, 2 queen beds and 1 sofa bed . View: Ocean.

All accommodations include: crib (on request), coffee/tea maker, internet access: ($), mini-bar, rollaway bed (on request), room service (24-hour), safety deposit box, shower, smoke detector, CD/DVD player, sprinkler system, Jacuzzi, telephone, air conditioning, television, alarm clock, balcony or terrace, ceiling fan and hairdryer.

Telephone (international Direct Dial) Effective October 1, 2015, free unlimited international calling from Mexico to anywhere in the world is included.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Activities Desk
  • Aerobics (aqua)
  • Bar (swim-up)
  • Bars/Lounges
  • Beach
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Concierge
  • Cooking (classes)
  • Currency Exchange ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Game Room
  • Gift Shop
  • Golf (nearby) ($)
  • Hospitality Desk
  • Internet Service ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Parking Facility
  • Pool (children’s)
  • Pool (outdoor)
  • Poolside Meal Service
  • Restaurants
  • Safe Deposit Boxes (in room)
  • Sauna ($)
  • Snack Bar
  • Spa ($)
  • Tennis Court (daytime)
  • Tennis Courts (lighted)$ ($)
  • Tour Desk
  • Tours & Excursions ($)
  • Umbrellas (beach/pool)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above may have an additional fee associated with them.

Cantina Zocalo International and national bar with tropical cocktails and an exciting variety of margaritas.

General Opening Hours: 10:00am to 1:00am

Swim Up Bar Wave Serving tropical drinks prepared to taste.

General Opening Hours: 10:00am to 6:00pm

Swim Up Deck & Cantina Zocalo Enjoy Margaritas, international & national brands, cocktails.

General Opening Hours: 10:00am to 6:00 pm

Zavaz Swim Up Bar Serving mouthwatering coladas and international and national premium brands with spectacular views of the Caribbean Sea.

General Opening Hours: 10:00 am to 6:00 pm

Zavaz Restaurant Caribbean bistro and lounge, with an array of tropical island flavors and refreshments to choose from, taste buds will surely be delighted.

Cuisine: Caribbean.

Breakfast Hours: 6:30am to 10:30am Lunch Hours: 12:00pm to 3:00pm Dinner Hours: 5:30pm to 10:00pm

Mojito Lounge Featuring 30 mojitos and premium cocktail menu with views of the Caribbean Sea.

General Opening Hours: 11:00am to 2:00am

Roof Garden Lounge Outdoors, premium cocktail menu with views of the Caribbean Sea.

General Opening Hours: 12:00pm to 1:00am

Zavaz Lounge International and national bar with tropical cocktails

General Opening Hours: 10:00am to 6:00pm

Le Chique This adults only restaurant cooks up imaginative preparations that demand attention as well as cocktails and desserts intended to tease the senses with astonishing presentations. Put pleasure back into the dining experience and stop in for dinner to enjoy a truly unforgettable experience. Featuring the notable “Authors Dinner”, each course creating a new memory.

Dinner Hours: 6:00pm to 10:00pm

Sienna Restaurant Guests will lose their inhibitions as quickly as the Italian aromas of this authentic Tuscan restaurant hit their nose. Marked by genuine Italian flavors prepared with the freshest ingredients, splendid wines and unsurpassed service.

Cuisine: Italian.

Dinner Hours: 5:30pm to 10:30pm

Spoon Restaurant At Spoon, guest’s appetites are met with enjoyable tastes from all over the world. Located on the ground floor of the main building, this specialty restaurant boasts an open kitchen environment with interactive cooking stations so guests can watch as the chefs prepare their meal, while still enjoying the lavish a la carte service and ambiance. The layout offers a unique dining experience for breakfast, lunch or dinner.

General Opening Hours: 6:30am-1:00am

Tapaz Restaurant This cutting edge restaurant is open for dinner and invites guests to customize their meal. Chefs not only cook the food but they personally present each meal to guests. Tapaz is for those in search of a family style setting with oversized tables to enjoy with friends and families of all generations.

Dinner Hours: 5:30pm to 10:30pm

Zocalo Restaurant This seaside Mexican restaurant is a vibrant celebration of food, energy and music that invites guests to enjoy appetizing meals. Refreshing and unpretentious, Zocalo has lush surroundings with enticing meals including an expansive kids menu.

Cuisine: Mexican.

Please Note:

• For all Restaurants: Dress code is casual elegance. No t-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals.

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1-800-592-EEZE