Generations Riviera Maya by Karisma – Vacationeeze
1-800-592-EEZE

Generations Riviera Maya by Karisma

Generations Riviera Maya by Karisma

GENERATIONS RIVIERA MAYA, A GOURMET INCLUSIVE RESORT, BY KARISMA
CARRETERA CANCUN TULUM KM. 45, RIVERA MAYA,
77710 CANCUN, QUINTANA ROO, MEXICO

Distance from hotel to town, 45 kms (28 miles). Distance from hotel to Cancun International Airport (CUN), 35 kms (22 miles).

Generations Riviera Maya, a Gourmet Inclusive Resort, by Karisma is Mexico’s premier All-Suite, All-Butler, All- Gourmet beachfront resort where couples, wedding parties and families can savor a Gourmet Inclusive experience, a vacation that fosters togetherness. This 144-suite resort stretches along a secluded beach in Riviera Maya, providing indulgences from Gourmet Inclusive a la carte cuisine to infinity pool balcony suites, complete with attentive butler service. With the Eko Kids Club offering supervised activities for children, parents can run off and play all by themselves, knowing that their little ones are in good hands and having fun. And with everything from beach watersports to nightly live entertainment, there are plenty of adult activities to run off to. Adult guests are also welcome to use the facilities at El Dorado Casitas Royale and El Dorado Royale, located right next door. Guests are invited to customize their Gourmet Inclusive experience by completing a pre arrival form online. The property is 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

  • Rooms and Room Types
  • Amenities
  • Restaurant

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:  

• Children’s age break is 12 years old.

• Teen age break is between 13 and 17 years old.

Maximum Occupancy:  

2017 Oceanfront Luxury Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 1 child.

• Oceanfront One Bedroom Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 1 child.

• Oceanfront One Bedroom Swim Up Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 1 child.

• Oceanfront One Bedroom Pool Swim Up Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 1 child.

• Oceanfront Two Bedroom Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children.

• Ocean Front Two Bedroom Swim Up Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children.

• Oceanfront Two Bedroom Pool Swim Up Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children. Oceanfront Three Bedroom Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Oceanfront Three Bedroom Swim Up Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Oceanfront Three Bedroom Pool Swim Up Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Oceanfront Royal Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 1 child.

2018 Oceanfront Luxury Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 2 children.

• Oceanfront One Bedroom Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 2 children.

• Oceanfront One Bedroom Swim Up Jacuzzi Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 2 children.

• Oceanfront Two Bedroom Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children.

• Ocean Front Two Bedroom Swim Up Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children.

• Oceanfront Two Bedroom Pool Swim Up Jacuzzi Suite – 4 adults or 4 adults and 4 children or 2 adults, 2 teens and 2 children. Oceanfront Three Bedroom Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Oceanfront Three Bedroom Swim Up Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Oceanfront Three Bedroom Pool Swim Up Jacuzzi Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Connoisseur Two Bedroom Infinity Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 2 children.

• Connoisseur Two Bedroom Swim Up Suite – 2 adults or 2 adults and 2 children or 1 adult, 1 teen and 2 children.

• Connoisseur Three Bedroom Infinity Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

• Connoisseur Three Bedroom Swim Up Suite – 6 adults or 6 adults and 6 children or 4 adults, 4 teens and 4 children.

Oceanfront Luxury Jacuzzi Suite, (OLZ) These elegant and spacious suites feature high tech smart TVs, a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. Size: 586.7 square feet/54.6 square meters.

• Bedding: 1 king bed and 1 sofa bed.

Oceanfront One Bedroom Jacuzzi Suite, These elegant, spacious suites feature a luxurious king or two double beds and a double and single sofa bed for children to sleep on at night. This suite is equipped with high tech smart TVs and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. Size:

• 722 square feet/67.1 square meters.

• View: Ocean or Pool.

Oceanfront One Bedroom Swim Up Jacuzzi Suite, Convenient direct access to an infinity pool suite from balcony. Enjoy ultimate privacy, views of the white sand beaches and the largest artificial coral reef in the world at these spacious suites, located from the 1st to the 3rd level of the building. These elegant, spacious suites, feature a luxurious king or two double beds and a double and single sofa bed for children to sleep on at night. Each room is divided by a modern sliding door for more privacy. This suite is equipped with high tech smart TVs and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. Size: 722 square feet/67.1 square meters.

• Bedding: 1 king bed and 1 sofa bed. View: Ocean or Pool.

1/3/2017 – 12/22/2017 Oceanfront One Bedroom Pool Swim Up Jacuzzi Suite, . Convenient direct access to the main pool from your suite’s private balcony and connected to the swim up bar. These spacious suites have a master bedroom, featuring a luxurious king size bed, living room area, a kitchenette, double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and the exclusive “Aguas del Amor” private outdoor shower. 1287 square feet/ 119.6 square meters.

Oceanfront Two Bedroom Jacuzzi Suite, This room category is a combination of an Ocean Front Luxury Jacuzzi Suite and an Ocean Front One bedroom Jacuzzi Suite. Each suite is fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 1308.9 square feet/121.6 square meters.

• View: Ocean or Pool.

Ocean Front Two Bedroom Swim Up Jacuzzi Suite, Enjoy ultimate privacy, views of the white sand beaches and the largest artificial coral reef in the world in these spacious suites, located from the 1st to the 3rd level of the building with your own infinity pool. This room category is a combination of an Ocean Front Luxury Jacuzzi Suite plus an Ocean Front One Bedroom Swim Up Jacuzzi Suite. Each suite is fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 1308.9 square feet/121.6 square meters.

• View: Ocean or Pool.

Oceanfront Two Bedroom Pool Swim Up Jacuzzi Suite, . Convenient direct access to the main pool from your suite’s private balcony and connected with the swim up pool bar. This room category is a combination of an Ocean Front Luxury Jacuzzi Suite plus an Ocean Front One Bedroom Swim Up Jacuzzi Suite. Located on the ground floor. Each suite is fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 1308.9 square feet/121.6 square meters.

Oceanfront Three Bedroom Jacuzzi Suite, Specially designed for large parties, this suite is the combination of an Ocean Front Luxury Jacuzzi Suite plus two Ocean Front One Bedroom Jacuzzi Suites. All rooms are fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for child to sleep on at night. Size:

• 2030.7 square feet/188.6 square meters.

• View: Ocean or Pool.

Oceanfront Three Bedroom Swim Up Jacuzzi Suite, Enjoy ultimate privacy, views of the white sand beaches and the largest artificial coral reef in the world from these spacious suites. Located from the 1st to the 3rd level of the building with your own infinity pool. Specially designed for large parties, this suite is the combination of an Ocean Front Luxury Jacuzzi Suite plus two Ocean Front One Bedroom Swim Up Jacuzzi Suites. All rooms are fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 2030.7 square feet/188.6 square meters.

12/23/2017 – 12/22/2018 Connoisseur Two Bedroom Infinity Suite, Guests will receive all inclusions of the Connoisseur Collection Program.

Oceanfront Three Bedroom Pool Swim Up Jacuzzi Suite, .

• Convenient direct access to the main pool from your suite’s private balcony and connected to the swim up pool bar. Specially designed for large parties, this suite is the combination of an Ocean Front Luxury Jacuzzi Suite plus two Ocean Front One Bedroom Swim Up Jacuzzi Suites. Located on the ground floor. All rooms are fully equipped with two high tech smart TVs, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for child to sleep on at night. Size:

• 2030.7 square feet/188.6 square meters.

12/23/2017 – 12/22/2018 Connoisseur Two Bedroom Swim Up Suite, Guests will receive all inclusions of the Connoisseur Collection Program.

1/3/2017 – 12/22/2017 Oceanfront Royal Suite, These elegant, spacious suites is divided by a modern sliding door for more privacy. It is equipped with high tech smart TVs and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. Featuring additional amenities such as: cabinet with premium liquor and wine selection, minibar with special variety of beers, cold bottle of sparkling wine waiting in suite upon arrival, welcome seasonal fruit basket, bathrobes and slippers, premium pillow menu and premium aromatherapy menu, nightly turndown service, one candlelight dinner for two people on the beach (adults only, requires a 7 night minimum stay), 24 hours room service with premium menu.

• Bedding: 1 king bed and 1 sofa bed or 2 double beds and 1 sofa bed.

12/23/2017 – 12/22/2018 Connoisseur Three Bedroom Infinity Suite, Guests will receive all inclusions of the Connoisseur Collection Program.

12/23/2017 – 12/22/2018 Connoisseur Three Bedroom Swim Up Suite, Guests will receive all inclusions of the Connoisseur Collection Program.

Connoisseur Collection Program Guests staying in the Connoisseur rooms will receive the following inclusions:

• Connoisseur phone line to assist with planning your vacation, pre-schedule dinner reservations, spa treatments, activities, excursions, and special requests

• Premium branded bathroom amenities -15% discount on food & beverage expenses (premium wines and liquors) and all spa services

• Customizable bar (from Gourmet Inclusive menu)

• Escorted by your Mayordomo and in-room check in

• Pillow menu

• Aromatherapy menu

• Cellphone to use during your stay

• Priority seating at hotel restaurants

• Personalized bathrobes

• Dessert trays during turndown service

• Fruit baskets

• Espresso machines

• Premium coffee and teas

• Smart TV

• Daily selection of newspapers/magazines

• Dedicated Mayordomo

• Gourmet Inclusive

• Dedicated beach beds

• Unlimited romantic beach/pier dinners (must be prearranged with Mayordomo 24 hours in advance)

• Nightly turndown gifts

• Departure gift

• Private roundtrip airport transfer for up to 5 people

• Welcome bottle of champagne

Gourmet Inclusive Room Service:

• Generations Riviera Maya offers an in room dining experience available 24 hours a day.

Guests can enjoy a family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities or even in their own private terrace. Specialties include family style continental breakfast, sharing options and themed dinners. Options available in 1, 2 or 3 Bedroom Suites.

All accommodations include: iPod docking station, internet access (wireless), iron, ironing board, mirror (vanity), hairdryer, safe deposit box, telephone, air conditioning, bathrobes, coffee maker and room service (24-hour).

Telephone (international Direct Dial) Effective October 1, 2015, free unlimited international calling from Mexico to anywhere in the world is included.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Activities
  • Activities Desk
  • Air Conditioning (public areas)
  • Bars
  • Beach
  • Beauty Salon ($)
  • Children’s Activities
  • Children’s Playground
  • Concierge
  • Elevators
  • Entertainment
  • Fitness Center
  • Fitness Room
  • Front Desk (24-hour)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Internet Access (high speed, wireless) ($)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Multilingual Staff
  • Parking
  • Pool (children’s)
  • Restaurants
  • Safe Deposit Boxes (front desk)
  • Security (24-hour)
  • Shoe Shine
  • Spa
  • Towels (beach/pool)
  • Wedding Coordinator
  • Wedding Site

Gourmet Inclusive Butler Service Guests can truly relax knowing that professional butlers will take care of their every need. Butlers are not personal.

• Ensure your preferences are in-suite in accordance to the format previously filled out online

• Provide all information regarding tours and spa services

• Provide a private orientation of the room and the property

• Make all tour bookings and on property activities

• Recommend and reserve Spa treatments

• Aromatherapy

• Pillow menu

• Arrange continental family style breakfast in suite

• Arrange family themed in room dining (available when booking One, Two or Three Bedroom Suites)

• Make dinner reservations for adults at El Dorado Royale and El Dorado Casitas Royale

• Make babysitter arrangements (additional charge applies)

• Arrange for special occasions and celebrations

• Ensure suite is kept in perfect condition and arranged according to your preferences

• Make all room service orders

• Shine/clean shoes for dinner

• Complimentary steam service: 2 pieces of clothes per person, the first night. If additional steaming is needed, an extra charge applies.

• Unpacking & Packing service Beach & Pool Butler Service

• Serve your favorite drinks while you lounge on the beach or pool

• Provide sunscreen and towels

• Provide newspapers, magazines, and reading material

• Order lunch at the restaurant

• Arrange picnics on the beach

• Provide refreshments and Gourmet Bites

• Bring cold scented towels

• Provide kids toys ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Swell Swim Up Bar & Lounge Centrally located swim up bar, serving a wide array of virgin cocktails, healthy waters, ice-cold beers and full Gourmet Inclusive premium bar. Poolside waiter serving the refreshment of your liking.

Chef Market Grand Cafe & Deck The family restaurant on the block, Chef Market serves breakfast, lunch and dinner. Hard wood tables and chalkboard columns bring a special atmosphere to this modern and world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Ocean. From coffee and croissant, healthy options on the deck or a la carte choice from the blackboards to a lavish food display with wood burning pizza oven and rotisserie are the options to choose from to start or spend a part of the day with family and friends. Semi-private areas available for special events and gatherings. Gourmet Inclusive service: breakfast, brunch, lunch, dinner and late night corner.

Blend, Coffee, & Tea Corner, Here you will find a wide variety of non-alcoholic beverages, from agave nectar latte to Arabica roast espresso or just a cup of coffee or teas. A selection of healthy smoothies, fruit pops and freshly baked goods you can pick and choose from for your enjoyment. Gourmet Inclusive Service from 10am to 6pm.

• Opening November 2014.

Sling Cocktail Bar & Lounge Third floor cocktail bar and lounge for adults only. Here they pour (sling) from the famous Singapore sling to tequila sling, you name it, they sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling. Gourmet Inclusive Service from 5pm to 2am.

Tamarind Lobby Lounge Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with flavorful cocktails. Gourmet Inclusive Service from 11:00am- 11:00pm.

Habb Mediterranean Restaurant & Lounge Grilling is the predominant technique of cooking applied in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which go from flatbreads, pastas to paella and risotto to name a few of the succulent dishes. While waiting for the dishes show your artistic qualities and draw your art on the paper table liner. At the Habb lounge with an impressive coastal Mediterranean decor you can enjoy a before and after dinner drink or choose from our family and friends pitcher menu to share some fruity flavors. Gourmet Inclusive Dinner service from 5:30pm to 10:00pm.

Jade Pan Asian Cuisine Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots. This cozy venue serves all food on the center of the table to enjoy together and be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking or appeal to you the most to brew that special tea to complement your meal. Family private dining room available upon request.

Cuisine: Asian.

Palms Gourmet Terrace Caribbean Mexican Cuisine Local and Caribbean specialties with an emphasis on authentic Mexican “street” cuisine, spices and flavors. This seaside restaurant is a vibrant celebration of food, energy and music and beach life. Refreshing and unpretentious, Palapa offers the true authentic flavors of Mexico and the Caribbean. Enjoy authentic Mexican table games with a variety of cocktails.

Cuisine: Caribbean, Mexican.

Wine Kitchen Restaurant & Tasting Room, The perfect combination:

• food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Dishes are created especially according to guests preferences with the freshest ingredients available. Guests are invited to sit back and relax as the chefs do their magic. Gourmet Inclusive Service for dinner only from 6pm to 10pm.

Please Note:

• Dress Code Information:

• To enhance the hotel’s unique dining experience, please comply with the following casual elegant dress code in all Gourmet Restaurants.

• Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.

• Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.

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1-800-592-EEZE