Hilton Waikoloa Village – Vacationeeze
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Hilton Waikoloa Village

Hilton Waikoloa Village

Distance from hotel to Kona International Airport (KOA), 25 miles (40 kms).

This resort has over 62 acres of unparalleled beauty and luxury. Art treasures and antiques abound and furnishings are refined yet comfortable. Its 1,240 guest rooms including 57 suites, feature spectacular tropical views and a private lanai and are divided among the 3 low rise Ocean, Lagoon, and Palace Towers. Guests reach their rooms on mahogany canal boat, AC tram car, or stroll the resorts Museum Walk flanked by Polynesian and Oriental artwork.

  • Rooms and Room Types
  • Amenities
  • Restaurant
  • Tips

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Child age break is 18 years old.

Maximum Occupancy:

2016 Ocean Tower Resort View – 4 adults or 2 adults and 2 children.

• Ocean Tower Partial Ocean View – 4 adults or 2 adults and 2 children.

• Ocean Tower Ocean View – 4 adults or 2 adults and 2 children.

• Ocean Tower Ocean Front – 4 adults or 2 adults and 2 children.

• Ocean Tower 1 Bedroom Suite – 4 adults or 2 adults and 2 children.

• Palace Tower Resort View – 4 adults or 2 adults and 2 children.

• Palace Tower Ocean View – 4 adults or 2 adults and 2 children.

• Palace Tower 1 Bdrm Garden Vw Ste – 5 adults or 2 adults and 3 children.

• Makai Mountainside at Lagoon Tower – 4 adults or 2 adults and 2 children.

• Makai Ocean Side at Lagoon Tower – 4 adults or 2 adults and 2 children.

• Makai Ocean View 1 Bedroom Suite – 5 adults or 2 adults and 3 children.

Ocean Tower Resort View, Offers views of gold, garden or mountain views.

• Bedding: 1 king bed and 1 sofa bed (single) or 2 double beds.

Ocean Tower Partial Ocean View, Sparkling Glimpses of the Pacific Ocean or Wailua Bay through Tropical Garden or Golf Course views from your private lanai.

• Bedding: 1 king bed and 1 sofa bed (single) or 2 double beds.

Ocean Tower Ocean View, Pacific Ocean & Tropical Garden views from your private lanai.

• Bedding: 1 king bed and 1 sofa bed (single) or 2 double beds.

Ocean Tower Ocean Front, Ocean Front Views in the West Wing of Ocean Tower near Buddha point.

• Bedding: 1 king bed and 1 sofa bed (single) or 2 double beds.

Ocean Tower One Bedroom Suite, Glimpses of the Kohala Pool, Pacific Ocean, or Wailua Bay through Tropical Garden views from dual Lanais. These suites feature separate living and bedroom spaces with one king bed with an oversized bath- room. Spacious living room includes ONE Queen size sofa sleeper, hard wood flooring, DVD/CD player, 42 inch HDTV and dining area for four. Located on the Southern side of the Center Ring of Ocean Tower.

Palace Tower Resort View, offers golf, garden or mountain views.

• Bedding: 1 king bed and 1 sofa bed (single) or 2 queen beds.

Palace Tower Ocean View, Distant glimpses of the Pacific Ocean & Wailua Bay through Tropical Garden views from your private lanai Bedding: 1 king bed and 1 sofa bed (single) or 2 queen beds.

Palace Tower One Bedroom Garden View Suite, Lush Tropical Garden views from dual Lanais. These suites feature separate living and bedroom spaces with ONE king bed with an oversized bathroom. Spacious living room includes one Queen size sofa sleeper, hard wood flooring, DVD/CD player, 42 inch HDTV and dining area for four.

Makai Mountainside At Lagoon Tower, 530 sq. ft., MAKAI (Mountainside) Premium rooms in the Lagoon Tower offer Southern Views of Hualalai Mountain in the distance. MAKAI rooms include two Queen size beds or one King size bed with single chair sleeper, upgraded guest bath with twin vanities, and a luxurious a shower/bathtub combination with premium hand-held shower heads.

Makai Ocean Side At Lagoon Tower, 530 sq. ft., MAKAI (Oceanside) Premium rooms in the Lagoon Tower with views of the ocean, dolphins, or snorkeling lagoon. MAKAI rooms include two Queen size beds or one King size bed with single chair sleeper, upgraded guest bath with twin vanities, and a luxurious a shower/bathtub combination with premium hand-held shower heads.

Makai Ocean View One Bedroom Suite, 1,060 sq. ft.

• MAKAI (Oceanside) One Bedroom Suite in the Lagoon Tower with panoramic ocean views from two private lanais. Each suite has a separate living area with a queen-sized sofa bed and oversized bathroom. These suites are located above the dolphin lagoon and near the Kona Pool, ocean, and snorkeling lagoon.

Bedding:

• Bed type is not guaranteed and is on a request basis only based upon availability at time of check-in.

Makai Amenities The Makai Experience begins upon their arrival and continues throughout their stay:

• A dedicated Makai check-in desk in the Main Lobby.

• Expedited luggage delivery will be provided.

• Signature room amenities for Makai guests include:

• Plush Robes for two Bottled Island Water refreshed daily (2 bottles) Upgraded signature Kohala Spa deluxe amenities Welcome Note from the General Manager

Their Makai stay entitles them to a level of privilege unsurpassed, including:

• A private tower concierge – Preferential Cabana, Restaurant and Spa reservations with guaranteed available seating.

• Priority advanced spa reservations – Complimentary access to our Kohala Spa facilities, Jacuzzi, steam room, and fitness equipment – A Makai dedicated area at Kona Pool with special chaise lounges and towels.

• Preferred golf tee times and tennis court reservations.

All accommodations include: coffee maker, crib (upon request), data port, hairdryer, internet access (high speed): ($), non-smoking accommodations (available on request), clock radio, safe (in accommodation), telephone (direct dial), turndown service (available upon request), accommodations (for physically challenged guests), air conditioning, radio and rollaway bed (on request).

Room Service (limited): ($)

• Available 6:00am to midnight

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Babysitting Services ($)
  • Beach
  • Beauty Salon
  • Business Center
  • Car Rentals ($)
  • Children’s Program
  • Doctor (on call)
  • Dry Cleaning Services ($)
  • Fitness Center
  • Laundry Facilities (coin-operated) ($)
  • Parking ($)
  • Parking (valet) ($)
  • Sauna
  • Scuba Diving
  • Shops ($)
  • Snorkeling
  • Steam Room
  • Sundries Shop
  • Travel Desk
  • Volleyball
  • Waterslide
  • Watersports
  • Whirlpool

Spa Spa, on site Kohala Spa, a 25,000 square feet facility offers complete self-renewal including fitness, spa treatments, nutrition, beauty counseling, health and spiritual growth. Miscellaneous Amenities Flamingo Sanctuary Miscellaneous Amenities: (24) Meeting / Ballrooms Miscellaneous Amenities Deep Sea Fishing Bars/lounges: (8) Bars / Lounges Golf: (2) Golf, 2 courses on site, 18-hole, championship, The Beach Course and The Kings Course. 18 hole seaside putting course. Miscellaneous Amenities Wildlife Tennis Courts: (8) Tennis Courts Pools: (3) 3 pools; 1 adults only Restaurants: (9) Restaurants ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Breakfast At Water’s Edge  Big Island Breakfast at Water’s Edge is located in the heart of the resort. This Waikoloa Hawaii restaurant offers lavish breakfast buffets. Breakfast will tempt you with freshly baked pastries, fresh island fruits, traditional American fare and a selection of Japanese specialty dishes. Delight in the casual, tropical atmosphere of this tantalizing Waikoloa Beach restaurant. Daily Breakfast Buffet and a la carte menu. Children age 4 and under are complimentary with a paying adult.

Lagoon Spoon  Lagoon Spoon located near Lagoon Grill is a place that understands your cereal side. A great place to grab a quick breakfast, Lagoon Spoon features endless combination’s of cereals and toppings as well as cereal bars, pastries, fruit, parfaits, coffee, juice and of course, MOOOOOOOO (milk). Cereal bar with endless variety.

• Quick and easy breakfast overlooking the lagoon and dolphins.

Orchid Marketplace  Enjoy family-friendly poolside dining at this charming Waikoloa HI restaurant, Orchid Marketplace. Located alongside the Kona Pool, this lovely outdoor eatery provides the perfect location to relax or to grab a quick bite. Take pleasure in the convenient and tasty menu options of this casual Waikoloa restaurant, ideal for diners of any age.

Dress Code: Casual.

Baja Cantina  opening in late November 2011, serving Mexican food and cocktails.

Dress Code: Casual.

Lagoon Grill  This is the place to meet and watch the resident dolphins frolic in the lagoon below, as you enjoy a casual outdoor lunch.

Malolo Lounge  Menu features are gourmet sandwiches, light salads and Hawaiian inspired pupus (appetizers). Signature tropical drinks, with a soon to be famous “SS Malolo” cocktail. Classic cocktails and an extensive martini menu. 20 wines by the glass, with a complete selection of cognacs and ports. Hawaiian and imported draft beers on tap in addition to a selection of domestic and imported bottled beer. A fine selection of cigars is displayed in a showcase humidor and available for cigar aficionados. Entertainment nightly from 9:00pm to midnight.

Dinner Show, Legends of the Pacific, luau Friday evenings, with exotic dancers, Pacific Rim music, and a buffet dinner. Limited room service is available (6:00am to midnight).

Imari Restaurant And Sushi Bar  Teppanyaki or a la carte dining.

• Dinner only, dress code.

Kamuela Provisional Company (kpc) Fresh certified black Angus beef and island seafood. Dinner only.

Dress Code: Casual.

Dolphin Quest DOLPHIN QUEST, an educational face to face encounter with bottlenose dolphins under the expert guidance of a professional staff in their own crystal clear lagoon.

Telephone 1 (808) 886-2875

Dolphin Quest Hawaii program spaces are made available to the public up to one year prior to the date about which the guest is inquiring. Hilton Waikoloa Village is NOT responsible for reservations, accommodations and/or any part of the Dolphin Quest program. Therefore, the responsibility of booking reservations with Dolphin Quest falls with the traveling guest, the travel agent or wholesaler to handle all requests directly with the Dolphin Quest Guest Service Crew. Crew Members are available for calls seven days a week at 808-886-2875, faxed at 808-886-7030 or e-mailed at dqhawaii@dolphinquest.org. Note: If all spaces are filled, guests are advised to speak to a Crew Member at the Dolphin Quest gift shop upon arrival for further options. During peak seasons, an 8:00am first-come, first-serve morning process is available for guests to sign up for spaces. Several notes are of importance in these procedures:

– All available spaces are allocated on a first-come, first-serve basis. – All program times and prices are subject to change throughout the year. Please check in with the Dolphin Quest Gift Shop or call Dolphin Quest directly to ensure accurate program times. – If the guest is not allocated spaces on the first attempt at the 8:00am morning stand-by process or the individual program process, the guest may repeat each of these procedures throughout their stay until they are able to participate in a program. – Dolphin Quest reserves the right to change or cancel programs.

No Smoking Policy Smoking is prohibited in enclosed or partially enclosed facilities open to the public. This includes private businesses, areas of employment and facilities owned by the state or the counties.

With this law in place, many of the room lanais have been converted to non-smoking. Please keep in mind that the hotel will make every attempt to provide Lanai smoking floor accommodations as requested but will not guarantee same. Floors are subject to change.

Smoking is allowed only on the Guest Room Lanais on the following towers:

Lagoon Tower: Floor 6, Partial Ocean View and Deluxe Ocean View rooms (all rooms on the 6th floor) Palace Tower: Floor 7, Deluxe Mountain View, Partial Ocean View and Deluxe Ocean View rooms (all rooms on the 7th floor) Ocean Tower: Floor 6, Partial Ocean View and Deluxe Ocean View rooms (rooms 6054-6093) Floor 7, Deluxe Ocean View rooms (rooms 7040-7053 and 7094-7102) Floor 8, Deluxe Ocean View rooms (rooms 8001-8039)

Early Check-Out Fee

• An early check-out fee has been implemented at Hilton Hawaii. If a guest checks out earlier than scheduled, the guest will be assessed a one-time fee. The customer will be advised of the penalty at the time of check-in and asked to confirm his/her check-out date. If the check-out date is changed at time of check-in, there will be no penalty. Any changes in the departure date after check-in will result in the Early Check-Out Fee being assessed to the guest.

Porterage  

• Porterage is available for a fee, payable to the hotel directly.

Guaranteed Connecting Rooms

• Guarantee of adjoining/connecting rooms can be confirmed in advance at a fee plus tax per room pair per night

• Applies only to clients desiring advance guaranteed connecting rooms and who agree to the charge.

• If connecting rooms are unavailable, reservations will advise via written communication and the guarantee will be placed on a request basis.

• If guarantee of adjoining/connecting rooms cannot be confirmed in advance, it will be noted as a request on guests’ reservation and, therefore, will have no additional charge should adjoining/connecting rooms be available upon guests’ check-in.

Resort Charge There is a mandatory resort charge of $25.00 plus tax per room, per night. This fee will be paid directly to hotel. The resort charge inclusions are:

– Local calls and 800 access calls – High Speed Internet access in guest rooms and all public areas – In-Room PlayStation 3 Console with unlimited movies and games – Daily cultural activities including Lei Making, Hula Lessons, Ukulele Lessons (Subject to class availability) – 20% discount on Lagoon Beach Toys (non-motorized) and 10% off Catamaran Cruises with Ocean Sports

**Inclusions and fee are subject to change!

Club Keiki – Children’s Program Feel at ease at the Kohala family resort and explore the Big Island while your kids attend Club Keiki. Offering day or night camps for keiki (children) ages 5-12, this resort provides a safe and fun environment for your children. Delight in the exceptional childrens programs, setting the stage for unforgettable Kohala family travel.

• A safe and fun environment for children 5-12 Drop by activities at 9:30am*

• Keiki Hour for children under the age of 5**

• Diverse programs and activities

• Special group programs available upon request

• Camp counselors are licensed childcare providers for the state of Hawaii

• Reservations are required by 5pm the night prior.

• Spaces are filled on a first-come, first-served basis.

• Reservations are not guaranteed unless a confirmation call or email is made.

• No-shows may be subject to a cancellation fee of $65.00

• Attire should include comfortable day wear, a swimsuit, sunscreen and comfortable walking/running shoes.

• Proof of age may be required. Parents/guardians must accompany their children to and from camp.

• Programs are subject to change depending on group size, age, interests or weather.

• Children showing visible signs of illness will not be accepted into the program.

• Camp fees may be paid by cash, credit card or room charge.

• Registration forms and waivers are required for camp participation.

• You may complete these forms at the Registration Desk at the Club Keiki Recreation Room.

• All camp counselors are licensed childcare providers for the State of Hawaii.

• They are trained in first aid and CPR for adults and children.

• Camp supervisors are also licensed lifeguards.

• Club Keiki accommodates children with special needs.

Please note:  

• *Reservations are not required and all ages are welcome. Parents must accompany children during Drop By activities.

**Available for $15.00 child/session, 10:00am to 11:30am and 3:00pm to 4:00pm. Parents must accompany children during Keiki Hour activities.

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