Iberostar Grand Hotel Paraiso – Riviera Maya – Vacationeeze
1-800-592-EEZE

Iberostar Grand Hotel Paraiso – Riviera Maya

Iberostar Grand Hotel Paraiso – Riviera Maya

Distance from hotel to Playa Del Carmen, 20 minutes. Distance from hotel to Cancun International Airport (CUN), 30 minutes.

With an impressive neo-classic design, this fine adults- only resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. From your luxurious suite with concierge and butler service, to the highly trained professional staff, the all-inclusive 24-hour service will cater to your every whim.

There are three pools onsite – a lake pool with swim-up bar, a quiet pool and a heated indoor/outdoor pool with retractable roof. Other hotel amenities include shops, a beauty salon and a spa specializing in couples’ treatments and massages. In addition, guests enjoy full access to all neighboring hotels in the Iberostar Playa Paraiso complex and El Spa (located at the Shopping Center).

  • Rooms and Room Types
  • Amenities
  • Restaurant
  • Tips

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• No children allowed. Guests must be at least 18 years old to stay at this hotel.

Maximum Occupancy:

2016 Suite – 2 adults.

• Superior Suite – 2 adults. Pool View Suite – 2 adults.

• Oceanfront Suite – 2 adults.

• Superior Oceanfront Suite – 2 adults. Superior Oceanfront Corner Suite – 2 adults. Villa – 2 adults. Presidential Suite – 2 adults.

2017 Suite – 2 adults.

• Superior Suite – 2 adults. Pool View Suite – 2 adults.

• Oceanfront Suite – 2 adults.

• Superior Oceanfront Suite – 2 adults. Superior Oceanfront Corner Suite – 2 adults. Villa – 2 adults. Presidential Suite – 2 adults.

Suite, Suite with a private balcony with garden or jungle view, air conditioning, ceiling fan, customizable minibar (stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks), 24 hour gourmet room service, Concierge and butler service, flat screen TV, alarm clock, iPod/MP3 docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board, hair dryer, fine European bed linens and luxurious amenities with pillow menu, aromatherapy, bathrobes, slippers and daily turndown service. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. There are 2 handicap suites available with king beds only. Total area is 646 square feet. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed or 2 double beds. View: Garden or Jungle.

Superior Suite, Spacious suite with 2 double beds or 1 king bed and private balcony with garden or jungle view. Air conditioning, ceiling fan, customizable mini bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks. 24-hour gourmet room service. Concierge and butler service. Flat screen television, alarm clock, docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board and hair dryer. Fine European bed linens and luxurious amenities with pillow menu, bathrobes, slippers and nightly turndown service with aroma therapy. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. Priority location in main building on upper floor, near restaurants.

Poolview Suite, Suite with a private balcony with pool view, air conditioning, ceiling fan, customizable minibar (stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks), 24 hour gourmet room service, Concierge and butler service, flat screen TV, alarm clock, iPod/MP3 docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board, hair dryer, fine European bed linens and luxurious amenities with pillow menu, aromatherapy, bathrobes, slippers and daily turndown service. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. Total area is 646 square feet. Located in Main Building with view of the quiet pool. Beach towels in room. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed. View: Pool.

Oceanfront Suite, Suite with a private balcony with ocean view, air conditioning, ceiling fan, customizable minibar (stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks), 24 hour gourmet room service, Concierge and butler service, flat screen TV, alarm clock, iPod/MP3 docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board and hair dryer, fine European bed linens and luxurious amenities with pillow menu, aromatherapy, bathrobes, slippers and daily turndown service. Marble bathrooms with double vanity sink, shower and separate whirlpool tub, hair straightening iron. Total area is 646 square feet. Beachfront location on ground level or first floor. Grand Star Service. Welcome amenity. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed or 2 double beds.

Superior Oceanfront Suite, Spacious suite with 2 double beds or 1 king bed and private balcony with ocean view. Air conditioning, ceiling fan, customizable mini bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks. 24-hour gourmet room service. Concierge and butler service. Flat screen television, alarm clock, docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board and hair dryer. Fine European bed linens and luxurious amenities with pillow menu, bathrobes, slippers and nightly turndown service with aromatherapy. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. Total area is 646 sq. ft.

Superior Oceanfront Corner Suite, Spacious suite with 1 king bed and private wrap-around terrace with ocean view and whirl pool. A/C, ceiling fan, customizable mini bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks. 24-hr gourmet room service. Concierge and butler service. Flat screen TV, alarm clock, docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board and hair dryer. Fine European bed linens and luxurious amenities w/ pillow menu, bathrobes, slippers and nightly turndown service with aromatherapy. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. Total area is 710 sq. ft.

• Bedding: 1 king bed.

Villa, Spacious bungalow villa with 1 king bed and large living room area with a garden view. Private swimming pool and outdoor garden area. A/C, ceiling fan, customizable mini bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks. 24-hour gourmet room service. Concierge and butler service. Flat screen TV, alarm clock, docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board and hair dryer. Fine European bed linens and luxurious amenities with pillow menu, bathrobes, slippers and nightly turn down service with aromatherapy. Marble bathrooms with double vanity sink, shower and separate whirlpool tub.

• Total area is 2090 sq. ft. including the garden.

Presidential Suite(*), Suite with oversized bedroom with a walk in closet, a large living room, a separate dining room and kitchenette. Private wrap-around terrace with ocean view, whirlpool and sun loungers. Individually controlled air conditioning, ceiling fan, customizable minibar (stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks), 24 hour gourmet room service, Concierge and butler service, flat screen TV, alarm clock, iPod/MP3 docking station, DVD and CD player, digital safe, coffee maker, iron and ironing board, hair dryer and hair straightening iron, fine European bed linens and luxurious amenities with pillow menu, aromatherapy, bathrobes, slippers and daily turndown service. Marble bathrooms with double vanity sink, shower and separate whirlpool tub. Additional half bathroom. Connecting room with 2 double beds available at additional charge. Total area is 2580 square feet. Welcome amenity. Beach towels in room. Grand Star Service. Flowers in suite. Espresso machine. Home theater system with Smart HDTV. Gaming console.

• One romantic dinner. One romantic turndown service. One 50 minute massage per person per stay. Unlimited golf. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed. View: Oceanfront.

Grand Star Service:

• Personalized in-suite check-in with cold towel and chilled champagne

• Luggage unpacking and packing

• Nightly pressing service

• Internal resort complex transportation

• Personalized in-suite check-out

(*) Denotes on request basis only, no allotment given.

All accommodations include: DVD player, turndown service, Jacuzzi, air conditioning, amenity kit, balcony or terrace, bathrobes, bathroom (marble), bed linens (European), clock radio (am/fm w/ CD player), iPod docking station, room service (24-hour), safe deposit box, slippers, telephone, television (cable) and vanity (double).

Butler Service We feature a unique Concierge and Butler service, offering personalized assistance for dining reservations, pillow menu selections, in room and cocktail preferences and many other caterings.

Mini-bar Full stocked minibar including mini bottles of premium liquors (which can be customized with the guests’ favorite one).

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Air Conditioning (public areas)
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Internet Access (wireless)
  • Jacuzzi (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Parking (valet) ($)
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (heated)
  • Pool (indoor)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (6)
  • Rooms (310)
  • Sauna
  • Security (24-hour)
  • Shoe Shine
  • Snack Bar
  • Spa ($)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports ($)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Iberostar Grand Collection includes the following:

• Adults only, all inclusive, 5-star luxury

• Spacious suites with top-of-the-line amenities

• Personalized butler service (included in every room category)

• Gourmet dining and 24-hour gourmet room service ($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above may have an additional fee associated with them.

Coliseo Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador Lobby bar.

General Opening Hours: 8:00am-1:00am

Rhapsody Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita Swim up bar.

General Opening Hours: 9:00am-6:00pm

Esplendido Smoking room.

General Opening Hours: 6:00pm-1:00am

Bella Vista Buffet, no bathing suits.

Lunch Hours: 12:00pm to 5:00pm

Dress Code: Casual.

Haiku(*) Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

(*) Denotes reservation is required.

L’atelier(*) Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

(*) Denotes reservation is required.

La Brisa Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Dress Code: Casual.

Toni’s(*) Cuisine: Seafood, Steaks.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

(*) Denotes reservation is required.

Venecia(*) Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

(*) Denotes reservation is required.

Please Note:

• Dress Code for Men in Specialty Restaurants: Long trousers, sleeved shirts and closed toed shoes.

• Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel’s occupancy.

• Most restaurants are non-smoking.

• At certain restaurants there is a minimum age.

Tourist Attractions Nearby:

• Xel Ha

• Tulum

• Xcaret

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1-800-592-EEZE