Iberostar Paraiso Maya – Vacationeeze
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Iberostar Paraiso Maya

Iberostar Paraiso Maya

Distance from hotel to Playa del Carmen, 20 minutes. Distance from hotel to Cancun International Airport (CUN), 30 minutes.

Full of details inspired by the Mayan culture, this hotel forms a complex with the neighboring Iberostar Paraiso Lindo. It features 24-hour all-inclusive service, and personalized Concierge service during the day. The hotel has a total of five pools, among them a lazy river and a unique wave pool. It also offers five bars/lounges, an ice cream parlor, a game room and a fitness center. Guests staying at this hotel can also enjoy the following services at an additional charge: use of conference rooms at the Convention Center, golf course, wedding arrangements, spa and beauty salon, babysitting, laundry service, internet and 24-hour medical service.

  • Rooms and Room Types
  • Amenities
  • Restaurant
  • Tips

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

2016 Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Pool View Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Superior Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Junior Suite* – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.

• Presidential Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Superior Junior Suite* – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.

• Presidential Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

*The Family Rooms requires a minimum of 4 paying adults. Children can count towards the adult minimum occupancy but must pay the adult extra person rate.

2017 Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Pool View Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Superior Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Junior Suite* – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.

• Presidential Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

• Family Superior Junior Suite* – 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.

• Presidential Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

*The Family Rooms requires a minimum of 4 paying adults. Children can count towards the adult minimum occupancy but must pay the adult extra person rate.

Junior Suite, Junior Suite with private balcony with garden view, air conditioning, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water, 24 hour room service, Concierge service, daily turndown service, flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower and separate whirlpool tub. Total area is 624 square feet. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.

Pool View Junior Suite, Junior Suite with private balcony with pool view, air conditioning, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water, 24 hour room service, Concierge service, daily turndown service, flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower and separate whirlpool tub. Total area is 624 square feet.

• Location convenient to beach and pool. Beach towels in room.

• Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed or 2 double beds.

Superior Junior Suite, Junior Suite with 1 pullout sofa bed, private balcony with garden view, air conditioning, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. 24 hour room service, Concierge service and daily turndown service, flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower, hair straightening iron and separate whirlpool tub. Total area is 667 square feet. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed or 2 double beds.

Family Junior Suite, Junior Suite with guaranteed connecting bedrooms, one room with 2 double beds and one room with 1 king bed, a private balcony with garden view, air conditioning, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water, 24 hour room service, Concierge service, daily turndown service, microwave, flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, slippers, shower and separate whirlpool tub. Total area is 1248 square feet. 24 hour room service includes children’s menu family amenities (children’s items). Priority reservations at specialty restaurants.

• Complimentary access to Spa Sensations wet area and complimentary WiFi.

Presidential Junior Suite(*), Spacious suite with 2 double beds and a private terrace with partial oceanview, air conditioning, ceiling fan, customizable mini bar stocked daily with premium liquors, international and domestic beer, soft drinks and bottled water. Concierge service, nightly turndown service, and 24-hour room service. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, hair dryer, bathrobes and slippers. Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 667 sq. ft.

• Bedding: 2 double beds.

Family Superior Junior Suite, Junior Suite with guranteed connecting bedrooms, one room with 2 double beds and one room with 1 king bed, sofa bed, a private balcony with garden view, air conditioning, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. 24 hour room service, Concierge service, daily turndown service, flat screen TV, alarm clock, digital safe, coffee maker, microwave, iron and ironing board, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, shower and separate tub. Total area is 1335 square feet. Location convenient to splash park. 24 hour room service includes children’s menu. Complimentary access to baby kitchen with prepared baby food and family amenities (children’s items).

• Priority reservations at specialty restaurants. Complimentary access to Spa Sensations wet area and complimentary WiFi.

Presidential Suite(*), Suite with oversized bedroom with walk in closet, a large living room, a separate dining room and kitchenette. Private terrace with partial ocean view (The natural growth of the mangroves may block the view. The hotel is not allowed to cut them.) whirlpool and sun loungers. Individually controlled air conditioning, ceiling fan, customizable minibar stocked daily with premium liquors, soft drinks, bottled water and snacks, 24 hour room service, daily turndown service, concierge service, flat screen TV, alarm clock, iPod/MP3 docking station, digital safe, coffee maker, Espresso machine, microwave, iron and ironing board, hair dryer. Spacious bathroom with double vanity sink, luxurious bath amenities, bathrobe and slippers, hair straightening iron, shower and separate whirlpool tub. Additional half bathroom. Total area is 2500 square feet. Oceanfront location. Welcome amenity. Early check in and late check out upon availability. Private in room check in. Daily turndown service, aromatherapy service. One romantic turndown service. One beach towel in room. Full access to IBEROSTAR Grand Hotel Paraiso (guests will be given a wrist band). One 50 minute massage per person per stay. One romantic dinner. Complimentary access to Spa Sensations wet area and complimentary WiFi.

• Bedding: 1 king bed.

(*) Denotes on request basis only, no allotment given.

All accommodations include: smoke detector, safe (in accommodation), balcony (private), iron, coffee/tea maker, desk, mini-bar, trouser press: ($), accommodations (for physically challenged guests), safe deposit box, air conditioning, internet access (wireless): ($), bathtub, ironing board, crib, telephone, movies (in accommodation): ($), wake-up calls, room service (24-hour), shower, hairdryer, alarm clock, internet access: ($), ceiling fan, data port, maid service, , non-smoking accommodations and housekeeping.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Activities Desk
  • Activities Program (day time) ($)
  • Aerobic Classes
  • Aerobics (aqua)
  • Archery
  • Archery (nearby)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Bocce
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machine
  • Jacuzzis (outdoor)
  • Kayaks
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meditation Room
  • Multilingual Staff
  • Nightclub
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children’s)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Putting Green
  • Restaurants (6)
  • Sauna ($)
  • Security (24-hour)
  • Shooting ($)
  • Snack Bar
  • Spa ($)
  • Suites (432)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Towels (beach)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Internet Access: ($) Internet Access (regular at internet cafe and wireless, at Convention Center) Babysitting Services : ($)

• The client must pay the babysitter directly (cash only).

• The maximum number of children per babysitter is 3 children at a time. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Coco Bar Beach bar.

General Opening Hours: 11:00am-6:00pm

Melody Bar General Opening Hours: 6:00pm-1:00am

El Fogon Buffet Restaurant.

Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:00pm Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.

El Rancho(*) Steak House.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

El Tapatio Snacks can also be served here.

Cuisine: Mexican.

Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:30pm Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.

L’etoile Gourmet Cuisine.

Cuisine: French.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

La Geisha(*) Japanese cuisine.

Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

La Marina(*) Serving seafood and breakfast daily.

Breakfast Hours: 6:00am-7:00am (Continental) and 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual. Gentlemen must wear shirts with Sleeves.

(*) Denotes reservation is required.

Please Note:

• Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel’s occupancy.

Restrictions:

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them.

• Appropriate footwear is also encouraged.

• Most restaurants are non-smoking.

• At certain restaurants there is a minimum age.

Tourist Attractions Nearby:

• Tulum

• Xel Ha

• Xcaret

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1-800-592-EEZE