Moon Palace Golf & Spa Resort – Vacationeeze
1-800-592-EEZE

Moon Palace Golf & Spa Resort

Moon Palace Golf & Spa Resort

Distance from hotel to town, 7 miles (11 kms). Distance from hotel to Cancun International Airport (CUN), 5 miles (8 kms).

Located 5 miles south of the airport and nestled between the pristine 1,975-foot white-sand beach and 55 acres of tropical foliage, this all-inclusive property offers 2,314 air-conditioned rooms, most with ocean or partial ocean views, and features Double Whirlpool Tub, 14 restaurants, 16 bars including 6 swim-up bars and 6 Double Whirlpool Tubs, 7 pools, tennis, a full-service spa, a signature golf course on premises, miniature golf, a kid’s club, discotheque, a daily activity program and theme nights. Stay at one, enjoy select Palace Resorts.

  • Rooms and Room Types
  • Amenities
  • Restaurants

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 17 years old.

Maximum Occupancy:

2016 Deluxe Resort View – 4 adults or 2 adults and 2 children and 1 infant.

• Superior Deluxe Garden View – 4 adults or 2 adults and 2 children and 1 infant.

• Junior Suite Golf Course – 2 adults. Superior Deluxe Ocean View – 4 adults or 2 adults and 2 children and 1 infant.

• Superior Deluxe Ocean Front – 2 adults. Concierge Level – 2 adults. Wellness Suite – 4 adults or 2 adults and 2 children and 1 infant. Ambassador Suite – 2 adults. Family Deluxe – 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.

2017 Deluxe Resort View – 4 adults or 2 adults and 2 children and 1 infant.

• Superior Deluxe Garden View – 4 adults or 2 adults and 2 children and 1 infant.

• Junior Suite Golf Course – 2 adults. Superior Deluxe Ocean View – 4 adults or 2 adults and 2 children and 1 infant.

• Superior Deluxe Ocean Front – 2 adults. Concierge Level – 2 adults. Wellness Suite – 4 adults or 2 adults and 2 children and 1 infant. Ambassador Suite – 2 adults. Family Deluxe – 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.

*This room category is not applicable during the Free Kids Summer Promotion.

Deluxe Resort View Room, (RVR) Double whirlpool tub; private bath with shower; balcony; welcome bottle of wine; seating area; liquor dispenser; daily refreshed mini bar contains sodas, bottled water, juices, domestic & imported beers; coffee maker; bath amenities; bathrobes & slippers; professional hairdryer and straightener; iron/ironing board; digital safe (laptop size); individually controlled air conditioning; direct dial telephone; smart TV; alarm clock/radio/ipod dock; 24 hour room service & turndown service; non smoking room; wireless internet. The views are limited and could be partially obstructed. Two rooms available for the physically challenged guests, upon request and not guaranteed.

• Bedding: 1 king bed or 2 double beds.

Superior Deluxe Gardenview, (SD2) double whirlpool tub; private bath with shower; balcony; welcome bottle of wine; seating area; liquor dispenser; daily refreshed mini bar contains sodas, bottled water, juices, domestic & imported beers; coffee maker; bath amenities; bathrobes & slippers; professional hair dryer and straightener; iron/ironing board; digital safe (laptop size); individually controlled air conditioning; direct dial telephone; smart TV; alarm clock/radio/ipod dock; 24 hour room service & turndown service; non smoking room; wireless internet.

• Bedding: 1 king bed or 2 double beds. View: Garden.

Junior Suite Golf Course, (JH8) Double whirlpool tub; Private bath with shower; Screened terrace with chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet; DVD player; Ceiling fan. Golf cart included for personal use. Room located on the Golf Course.

• Bedding: 1 king bed. View: Golf Course.

Superior Deluxe Oceanview, (DSO) Double whirlpool tub; Private bath with shower; Balcony; Welcome bottle of wine; Liquor dispenser; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.

• Bedding: 1 king bed or 2 double beds. View: Ocean. Television Smart TV with Youtube , vTuner and Weather Channel.

Superior Deluxe Oceanfront, (SDF) Double whirlpool tub; Private bath with shower; Balcony; Welcome bottle of wine; Liquor dispenser; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.

• Bedding: 1 king bed. View: Oceanfront.

Concierge Level, Double whirlpool tub; Private bath with shower; Balcony; Welcome bottle of wine; Seating area; Liquor dispenser; Daily refreshed minibar contains premium, upgraded brands of liquor and sodas, bottled water, juices, domestic & imported beers; In room snacks include chips, chocolates, peanuts & crackers; Coffee maker with a selection of premium cafe; Luxury bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service from select restaurants to create a “Special Menu”; Non smoking room; Wireless internet; Ocean view; DVD and CD player; Pillow menu; Aromatherapy menu; Nightly turndown service; Two 25 minute massages at the Beach/Spa/Treatment rooms (location varies); Private beach lounge chair area with waiter service; Exclusive beach bag (one per room, per stay); Private candlelight dinner at select locations (once per stay); Nightly petit fours; Exclusive Concierge phone service; Private check in (subject to availability). The Concierge Level room requires a 3 night minimum stay.

• Number of accommodations: 76 Bedding: 1 king bed. View: Ocean.

Wellness Suite, (WNS) Double whirlpool tub; Private bath with shower; Private balcony with chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser; Daily refreshed minibar contains premium, upgraded brands of liquor and with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas; Coffee maker with a selection of premium cafe; Luxury bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Light up alarm clock; Radio/iPod dock; 24 hour room service with a menu catered to healthy meals, with a selection of low calorie, gluten free, organic products & high protein meals; Non smoking room; Wireless internet; DVD and CD player; Pillow menu; Aromatherapy menu; Nightly turndown service; Direct access from room terrace to private pool (pool access only for guests booking the Wellness Suite); Access to aqua spinning bikes; Exclusive beach bag (one per room, per stay); Personal trainer; Two in-room pool towels; Wellness Sports Kit which includes yoga mat, fitness jump rope & dumbbells; Daily ante meridiem service of fruit and juice placed on the balcony; Bath salts for in-room hydrotherapy use with the double whirlpool tub & 100% natural soaps also provided.

• Bedding: 1 king bed or 2 double beds. View: Pool/Garden.

Ambassador Suite(*), (ARS) Double whirlpool tub; Private bath with shower; Balcony; Welcome bottle of wine; Seating area; Living room & dining room; Liquor dispenser contains premium, upgraded brands of liquor and daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips, chocolates, peanuts & crackers; Coffee maker with a selection of premium cafe; Luxury bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Bathroom scale; Garment Steamer; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service. Non smoking room; Wireless internet; DVD and CD player; Pillow menu; Aromatherapy menu; Double sink counter; Exclusive beach bag (one per room, per stay); Walk-in closet.

• Bedding: 1 king bed. View: Ocean.

Family Deluxe, 2 connecting Superior Deluxe Gardenview rooms. One room with a king bed and connecting room with 2 double beds. Double whirlpool tub; Private bath with shower; Balcony with chaise lounge chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor and daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet; Welcome amenities for families, video game console in the room; Selection of video games upon request; Selection of DVDs upon request; Fun in the Sun Bucket Kit; Special room service menu for kids; Minibar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid friendly snacks; Kids bath amenities; Kid sized slippers and robes.

• View: Garden.

Concierge Level Inclusions:

• Rooms with best views and locations

• King beds guaranteed

• Special room service menu (select restaurant menu)

• Two 25 minute massages on the Beach or at the Spa (location varies)

• Nightly turn down service guaranteed

• Nightly petit fours

• Expresso/American coffee machine

• Luxury bath amenities

• DVD player/CD player -iPod dock/radio/alarm clock

• Pillow menu

• Aromatherapy

• Professional blow dryer

• Exclusive concierge phone service

• Upgraded brands of liquors in room dispenser

• Private beach lounge chair area with waiter service

• Exclusive beach bag

• Private check in and out. Late check out and early check in (subject to availability)

Concierge Level Inclusions are valid for the Concierge Level room category only.

(*) Denotes on request basis only, no allotment given.

All accommodations include: balcony or terrace, alarm clock, bathrobes, coffee maker, hairdryer, internet access (high speed), iron, ironing board, liquor dispenser, purified water, room service (24-hour), safe (in accommodation), slippers, telephone (direct dial), television (flat screen), air conditioning (individually controlled) and bathrobe.

Whirlpool Double Whirlpool Tub

Mini-bar Includes bottled water, soda, juices and domestic beer

Telephone Unlimited long distance phone calls to Mexico, Continental US and Canada.

Miscellaneous Amenities Flat iron

Miscellaneous Amenities Wine upon arrival

Turndown Service turndown service upon request (standard in suites)

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Activities Program
  • Bar (lobby)
  • Bar (sports)
  • Basketball Courts (2)
  • Beauty Salon ($)
  • Bicycle Rentals ($)
  • Billiards
  • Car Rental ($)
  • Children’s Activities
  • Children’s Club
  • Concierge
  • Disco
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment (live)
  • Fitness Center (2)
  • Game Room
  • Ice Machines
  • Laundry Service ($)
  • Massage
  • Miniature Golf
  • Multilingual Staff
  • Nightclub
  • Parking
  • Physician (on call) ($)
  • Pool (children’s)
  • Restaurants (14)
  • Sauna
  • Scuba Demonstration
  • Spa (full service) ($)
  • Steam Room
  • Tennis Courts (lighted) (6)
  • Travel Agency ($)
  • Volleyball
  • Wedding Services

Parking (valet) The Sunrise, Nizuc & Grand sections of the resort offer valet parking free of charge. Miscellaneous Amenities: (6) Whirlpool Tub Pools 2 Childrens/2 Outdoor. A kid’s pool is available in the Sunrise section for children ages 4-12. The kid’s pool offers a variety of slides and water activities. Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. The Golf suites at Moon Palace Golf & Spa Resort do not have access to wireless internet service. Miscellaneous Amenities

• Twenty six 32″ LCD screens in the sports book area

• NOIR Nightclub for up to 300 guests with a VIP section

• Wired Teens Lounge

• Sky Bar (Sunrise Section)

• The FlowRider Double: The only one offered at a hotel in Mexico and the only one in Cancun/Riviera Maya. The FlowRider Double by Waveloch is a wave simulator that creates two lanes of endless waves for hours of surfing. Fun for all ages and levels of experience, participants can either bodyboard or use the stand up flowboards. The Flowrider is not part of the All-Inclusive inclusions, however guests can use their resort credit towards this service. Dolphin Encounters: ($) Dolphin Discovery at Moon Palace: Please be advised: The dolphin habitat located at Moon Palace Golf & Spa Resort is currently unavailable for guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group. Palace Resorts will continue to offer these experiences at neighboring dolphin habitats operated by Dolphin Discovery. Clients can book this experience with their $1500.00 USD resort credit. Roundtrip transfers will be provided as follows:

• Dolphin Discovery will be providing roundtrip boat transfers for guests who book the Wet & Wild excursion, inclusive of a dolphin experience.

• Dolphin Discovery will also be providing roundtrip bus transportation for guests taking part in a dolphin only experience at their dolphinarium in Maroma. The attraction is managed by an expert team of trainers from Dolphin Discovery, members of the International Marine Animal Trainers Association, with facilities in Isla Mujeres, Cozumel, Puerto Aventuras and throughout the Caribbean. This awe-inclusive offering allows guests the unique opportunity to safely swim and interact with eight friendly dolphins, in a state-of-the-art, saltwater aquarium that is more than 37,000 square feet in size. The attraction offers three types of experiences for guests: Dolphin Encounter, Royal Swim and Ultimate Dolphin Swim. The Dolphin Encounter is ideal for families, with the opportunity to swim with the dolphins and receive warm handshakes, hugs and kisses. The Royal Swim is a dynamic program which includes the famous foot push, where the dolphins swim underneath the guests and gently push them to the surface by their feet. The interactive program also features the dorsal tow, where two dolphins offer a ride of a lifetime, pulling the guest with their sturdy dorsal fins. The Ultimate Dolphin Swim offers free time with the dolphins, a peek at the friendly mammals through submarine views and a belly ride. Marina Marina with non motorized water sports Moon Spa & Golf Club Moon Spa & Golf Club is open 365 days a year from 6:30am until dark. It has 3 courses of 9 holes: Jungle, Lake and Dune. Tee time reservations may be made up to 30 days in advance. GOLF COURSE DATA Number of Holes 3 courses of 9 holes Par 36 Yardage Total of 10,798 yards Slope ratings 133/128/124 Course ratings 75.3/72/70.4 Fairways Paspalum Greens EE1 Paspalum GOLF COURSE AMENITIES Bag Storage Snack Bar Pro Shop Practice Area Club Rental Golf Carts Club House with 2 Restaurants, Bars, Full Spa Services in 30 treatment rooms RESERVATIONS INFORMATION Tee times may be reserved in advance at the Moon Spa & Golf Club by either fax or email.

Please note: Some hotel amenities listed above may have an additional fee associated with them.

Lobby Bar Sunrise Section, Snacks, bar & live music

General Opening Hours: 10:00am to 1:00am

Noir Night Club Disco and bar. Hours of Operation: Tuesday, Thursday, Friday and Saturday 10:30pm-3:00am

Pool Bar Columpios, . Hours of Operation: 9:00am-12:00am

Arrecifes Located in the central lobby. Offers a breathtaking breakfast every morning. You may eat healthily at their generous fruit and yogurt bar or opt for a savory custom omelet. Don’t ignore the Mexican snack section and the very fresh fruit juices. Hours of Operation: Dinner buffet: 6:00pm-11:00pm

Cuisine: Brazilian.

Wet clothing or uncovered swimwear not allowed. Long pants, collared shirts, and shoes required.

Bugambilias located in the central lobby. Hours of Operation:

• Breakfast buffet: 6:45am-11:00am Lunch International buffet: 12:30pm- 5:00pm Dinner Mexican buffet: 6:00pm-11:00pm

Cuisine: International, Mexican.

Dress Code: Casual. Wet clothing or uncovered swimwear not allowed.

El Caribeno located adjacent to lobby. Hours of Operation:

• Breakfast buffet: 7:00am-11:30am Lunch buffet: 12:30pm-4:00pm Dinner a la carte: 6:00pm-11:00pm

Cuisine: Caribbean.

Dress Code: Casual. Wet clothing or uncovered swimwear not allowed.

El Manglar Located just off the lobby, this restaurant offers buffet-style dining with attentive service. Be sure not to choose your selections too quickly. There will be surprises at every meal and the featured menus change often, so wander around and take in the options first. Hours of Operation: Breakfast buffet International:

• 6:30am-11:30am Lunch buffet International: 12:30pm- 4:00pm Dinner buffet: 6:00pm-11:00pm

Cuisine: International, Italian.

Dress Code: Casual. Wet clothing or uncovered swimwear not allowed.

La Gondola Located adjacent to the lobby. Hours of Operation:

• Breakfast buffet International: 7:00am-11:30am Dinner buffet:

• 6:00pm-11:00pm

Cuisine: International, Italian.

Dress Code: Casual. Wet clothing or uncovered swimwear not allowed.

La Trattoria(*) located near the Golf Villas. Hours of Operation: Lunch buffet: 12:00pm- 4:30pm Dinner a la carte:

• 6:00pm-11:00pm

Cuisine: Italian.

Dress Code: Casual Elegant. Pants, collared shirt with sleeves and closed shoes. Dress code applies to minors from 1.10m tall.

(*) Denotes reservation is required.

Los Caporales located in the Central lobby. Hours of Operation:

• Dinner: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant. Wet clothing or uncovered swimwear not allowed. Long pants, collared shirts, and closed shoes required.

Los Tacos Located Poolside. Hours of Operation: Lunch a la carte: 10:00am- 5:30pm Dinner a la carte: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant. Wet clothing or uncovered swimwear not allowed. Long pants, collared shirts, and shoes required.

Momo(*) located adjacent to the lobby. Hours of Operation:

• Dinner a la carte : 6:00pm-11:00pm

Cuisine: Asian, Oriental.

Dress Code: Casual.

(*) Denotes reservation is required.

Palapa Barracuda a poolside restaurant/bar. Hours of Operation:

• Breakfast buffet International: 8:00am-10:30am Lunch buffet International: 11:30am- 4:30pm Dinner a la carte: 6:30pm-10:30pm

Cuisine: Steaks.

Dress Code: Casual. * Wet clothing or uncovered swimwear not allowed.

Palapa Delfines Located at the poolside. Lunch at Palapa is most convenient to the pool area. The featured items are hamburgers and sandwiches and of course whatever kind of drink you might desire. One day they may bring around a custom Caribbean Cooler. Mixed from wine, Sprite and fruit juices, it just may be the most refreshing drink you’ve ever enjoyed. Hours of Operation: Lunch buffet: 11:30 am – 4:00 pm Dinner buffet: 6:00 pm – 11:00 pm

Dress Code: Casual. Wet clothing or uncovered swimwear not allowed.

Palapa Fragata a poolside restaurant/bar. Hours of Operation:

• Lunch buffet International: 12:00pm- 4:30pm Dinner buffet:

• 6:30pm-10:30pm

Cuisine: International, Seafood.

Palapa Pelicanos Dining in the moonlight next to a picturesque overlooking the ocean redefines what relaxation can be. Enjoy prime steak or chicken seasoned to your preference. Linger here after you finish your dinner your drinks will never run low and let the breeze caress your worries away. A poolside restaurant/bar. Hours of Operation:

• Lunch International buffet: 12:30pm- 4:00pm Dinner: Sushi a la carte:

• 6:00pm-11:00pm

Cuisine: International, Sushi.

Riviera Maya(*) Located in Golf Villas. Hours of Operation:

• Dinner a la carte: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant. Long pants, collared shirt with sleeves and shoes. Dress code applies to minors from 1.10m tall.

(*) Denotes reservation is required.

Beach Lounge Bar service, sushi & snacks

General Opening Hours: 6:00pm to 12:00am

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