THE GRAND AT MOON PALACE CANCUN – Vacationeeze
1-800-592-EEZE

THE GRAND AT MOON PALACE CANCUN

THE GRAND AT MOON PALACE CANCUN

THE GRAND AT MOON PALACE CANCUN
CARRETERA CANCUN-CHETUMAL KM. 36.5
RIVIERA MAYA
77500 CANCUN, Q.R., MEXICO

Distance from hotel to Cancun International Airport (CUN), 5 miles (8 kms). Distance from hotel to town, 7 miles (11 kms).

Located 5 miles south of the airport and nestled between the pristine 1,975-foot white-sand beach and 55 acres of tropical foliage, this all-inclusive property offers 2,314 air conditioned rooms, most with ocean or partial ocean views, and features double whirlpool tub, 14 restaurants, 16 bars including 6 swim-up bars and 6 double whirlpool tubs, 7 pools, tennis, a full service spa, a signature golf course on premises, miniature golf, a kid’s club, discotheque, a daily activity program and theme nights. Stay at one, enjoy select Palace Resorts.

In the Moon Grand section, their spacious suites will have you surrounded by elegance and comfort. The restaurants Caribeno and Los Tacos will keep you coming back for more. Take a load off in the double whirlpool and let us take care of the rest.

  • Rooms and Room Types
  • Amenities
  • Restaurant

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 17 years old

Maximum Occupancy:

2017 GRAND Deluxe Resort View – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Deluxe Garden View – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Swim Up Suite – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Family Deluxe – 4 adults or 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.

*An infant is considered to be between 0 and 3 years old.

• Please contact the help desk to confirm infant over the maximum occupancy of 4 guests.

2018 GRAND Deluxe Resort View – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Deluxe Garden View – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Swim Up Suite – 4 adults or 2 adults and 2 children and 1 infant.* GRAND Family Deluxe – 4 adults or 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.

*An infant is considered to be between 0 and 3 years old.

• Please contact the help desk to confirm infant over the maximum occupancy of 4 guests.

Grand Deluxe Resort View, Located in the Moon Grand Section. Double whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, welcome bottle of wine, seating area, liquor dispenser, daily refreshed minibar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (include chips & crackers), coffee maker, bath amenities, bathrobes & slippers, professional hairdryer and straightener, iron & ironing board, digital safe (laptop size), individually controlled air conditioner, direct dial telephone, Smart TV, alarm clock/radio/iPod dock, 24 hour room service, turndown service, non smoking room, wireless internet, DVD player, pillow menu, aromatherapy menu, double sink counter, umbrella, exclusive beach bag (one per room/per stay).

• Bedding: 1 king bed or 2 double beds.

Grand Deluxe Garden View, Located in the Moon Grand Section. Double whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, welcome bottle of wine, seating area, liquor dispenser, daily refreshed minibar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (include chips & crackers), coffee maker, bath amenities, bathrobes & slippers, professional hairdryer and straightener, iron & ironing board, digital safe (laptop size), individually controlled air conditioner, direct dial telephone, Smart TV, alarm clock/radio/iPod dock, 24 hour room service, turndown service, non smoking room, wireless internet, DVD player, pillow menu, aromatherapy menu, double sink counter, umbrella, exclusive beach bag (one per room/per stay).

• Bedding: 1 king bed or 2 double beds.

Grand Swim Up Suite, Located in the Moon Grand Section. Double whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, welcome bottle of wine, seating area, liquor dispenser, daily refreshed minibar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (include chips & crackers), coffee maker, bath amenities, bathrobes & slippers, professional hairdryer and straightener, iron & ironing board, digital safe (laptop size), individually controlled air conditioner, direct dial telephone, Smart TV, alarm clock/radio/iPod dock, 24 hour room service, turndown service, non smoking room, wireless internet, DVD player, pillow menu, aromatherapy menu, double sink counter, umbrella, exclusive beach bag (one per room/per stay). Garden view and resort view (specific type of view not guaranteed).

• Bedding: 1 king bed or 2 double beds.

Grand Family Deluxe, Two connecting Superior Deluxe rooms.

• One room with a king bed and connecting room with 2 double beds. Double whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, welcome bottle of wine, seating area, liquor dispenser, daily refreshed minibar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (include chips & crackers), coffee maker, bath amenities, bathrobes & slippers, professional hairdryer and straightener, iron & ironing board, digital safe (laptop size), individually controlled air conditioner, direct dial telephone, Smart TV, alarm clock/radio/iPod dock, 24 hour room service, turndown service, non smoking room, wireless internet, umbrella, exclusive beach bag (one per room/per stay). Garden view and resort view (specific type of view not guaranteed). Welcome amenities for families, video game console and DVD player in the room with a selection of games and DVDs upon request, Fun in the Sun Bucket Kit, minibar in the kids room (offers chocolate milkshakes, juice, soda, water, chocolates), kid’s bath amenities, kid-sized slippers and robes. This room category is only available for families traveling with children.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

  • Accommodations for Physically Challenged Guests
  • Activities
  • Activities Desk
  • Activities Program
  • Aerobics (water)
  • Babysitting Services ($)
  • Ballroom
  • Banquet Room
  • Bar (swim-up) (5)
  • Bars
  • Basketball Courts (2)
  • Beach (onsite)
  • Beauty Salon ($)
  • Bicycle Rentals ($)
  • Business Center
  • Car Rental ($)
  • Children’s Activities
  • Children’s Playground
  • Concierge
  • Conference Rooms
  • Dry Cleaning Services ($)
  • Entertainment
  • Fitness Center
  • Fitness Center (2)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite)
  • Hospitality Desk
  • Ice Machines
  • Laundry Service ($)
  • Massage Services ($)
  • Meeting Room
  • Parking
  • Physician (on call) ($)
  • Restaurants (14)
  • Security (24-hour)
  • Spa (full service) ($)
  • Taxi Stand
  • Tennis Courts (lighted) (6)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Umbrellas (beach/pool)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Services
  • Whirlpools (6)

The Grand Section offers valet parking free of charge. Pools (children’s): (2) A kid’s pool is available in the Sunrise section for children ages 4-12. The kid’s pool offers a variety of slides and water activities. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. The Golf suites at Moon Palace Cancun do not have access to wireless internet service. Miscellaneous Amenities

Bar & Lounge, serving beverages and snacks.

General Opening Hours: Bar service 10:00am-10:00pm; Snack service 11:00am-6:00pm

Bar & Snacks Adults Pool, located between buildings 87 and 88, serving drinks and a la carte snacks.

General Opening Hours: Bar service: 10:00am-6:00pm. Snacks: 11:00am-5:00pm

Lobby Bar, located in the central lobby.

General Opening Hours: 9:00am-1:00am

Lounge Bar Caribbean Terrace, located on the second level.

General Opening Hours: 5:00pm-11:00pm

Swim Up Bar Caribbean, located in front of the Caribbean restaurant.

General Opening Hours: 9:00am-5:00pm

Swim Up Bar Peruvian, located in front of the Peruvian restaurant.

General Opening Hours: 9:00am-5:00pm

Tapas & Wine Bar, located in the central lobby, serving tapas/snacks.

General Opening Hours: 4:00pm-10:00pm

Wet Bar Grand Terrace, located at the Grand Terrace/Pool

General Opening Hours: 9:00am-5:00pm

Sweets & Coffee, located in the central lobby.

General Opening Hours: Open 24 hours

Disco, located at the central lobby. Open Friday, Saturday, Monday and Wednesday.

General Opening Hours: 10:00pm-3:00am

Asian Restaurant(*), located in the central lobby, serving a la carte dinner. Robata Grill.

Cuisine: Asian.

Dinner Hours: 5:30pm-11:00pm

(*) Denotes reservation is required.

Buffet Restaurant, located in the central lobby. serving buffet style breakfast, lunch and dinner.

Breakfast Hours: 6:45am-11:00am Lunch Hours: 12:30pm-4:30pm Dinner Hours: 6:00pm-11:00pm

Caribbean Restaurant, located between building 85 and 87, next to the Caribbean pool, serving buffet style breakfast and lunch; and a la carte dinner.

Cuisine: Caribbean.

Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:30pm-4:30pm Dinner Hours: 6:00pm-11:00pm

French Restaurant(*), located in the central lobby, serving a la carte dinner. Additional fees apply.

Cuisine: French.

Dinner Hours: 6:00pm-11:00pm

Long pants, collared shirt and shoes required.

(*) Denotes reservation is required.

Italian Restaurant, located in the central lobby, serving a la carte dinner.

Cuisine: Italian.

Dinner Hours: 6:00pm-11:00pm

Lebanese Restaurant, located in the central lobby, serving buffet style breakfast and dinner.

Cuisine: Lebanese.

Breakfast Hours: 7:00am-11:00am Dinner Hours: 6:00pm-11:00pm

Los Tacos, located between buildings 85 and 86, serving a la carte lunch and dinner.

General Opening Hours: 11:00am-11:00pm

Mexican Restaurant, serving buffet style breakfast; and a la carte dinner.

Cuisine: Mexican.

Breakfast Hours: 7:00am-11:00am Dinner Hours: 6:00pm-11:00pm

Peruvian Restaurant, located next to building 94 and the wedding kiosk. Serving buffet style breakfast and lunch; and a la carte dinner.

Cuisine: Peruvian.

Breakfast Hours: 7:00am-11:00am Lunch Hours: 12:30pm-4:30pm Dinner Hours: 6:00pm-11:00pm

Steakhouse, located in the central lobby, serving a la carte dinner.

Dinner Hours: 6:00pm-11:00pm

Snack Selva, located at the Grand Terrace, Serving a la carte snacks.

General Opening Hours: 11:00am-5:00pm

Teens Arcade & Pizzas, located in the central lobby.

General Opening Hours: 10:00am-10:00pm

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